|
1. Where can I get the price information?
2. Do you drop ship? Do you sell retail?
3. Do you have a quality guarantee policy?
4. What is your packing?
5. Do you work on OEM? Or do you accept private label?
6. What is your maximum capacity & how long is
your lead time?
7. What is your minimum order quantity?
8. What is your payment terms?
9. I am new to stone sinks, where could I find more
information about material?
10. What support could I get from Lautus to set up
my stone sink project?
11. Do you provide samples?
12. Shall I carry inventory?
13. Does your sinks need maintainence?
14. Do you produce other stone products?
15. Do you custom make? Could we design our own sinks
& provide you the drawing?
16. We are a big home center chain store, do you have
the capacity to meet our demands?
| Where
can I get the price information? |
We are manufacturer, not selling retail. If you are a wholesaler or
importer, please download
an application form here to set up an account. If you are a consumer
or retailer, please email
us, we will refer you to our nearest distributor.
| Do
you drop ship? Do you sell retail? |
No. We do not sell retail.
| Do
you have a quality guarantee policy? |
Yes, we are proud to stand behind each product we ship out. If
our products come to you not in a good condition, please report
it within 20 business days upon arrival, and we will refund you
the purchase price, give you a discount if it is still salable,
or provide a replacement of the item you ordered.
For more information, please
read here.
Our packing is retail friendly. Each sink is wrapped in 5mm EPS
sheet first, then put in a strong carton box, the box is protected
by 50mm thick EPE sheets from 6 sides. It can stand from all the
transportation to the endusers.
| Do
you work on OEM? Or do you accept private label? |
Please talk with our sales people for this question.
| What
is your maximum capacity & how long is your lead time? |
Our maximum capacity is 110,000 pcs annually. The lead time depends
on the quantity of your order, and our production schedule. Normally
we deliver in around 2-4 weeks for container orders.
| What
is your minimum order quantity? |
Our minimum order quantity is 24 sinks, this limitation is not
for samples.
| What
is your payment terms? |
Normally our customer pay us 30% of deposit, we start production,
and arrange the shipment, then they pay the balance to get the documents
to make clearance. For specific requirement on terms, please talk
with the sales people responsible.
| I
am new to stone sinks, where could I find more information about
material? |
Here is the reason why you should carry stone sinks.
Here is the basic
knowledge about stone.
Here is the maintenance
knowledge, in PDF file.
| What
support could I get from Lautus to set up my stone sink project?
|
Please contact our sales for this questions.
Yes. Samples are provided at customers cost.
We do not have any requirement on inventory on your side. It is
up to your own decision.
| Does
your sinks need maintainence? |
Yes, please seal the sinks at least once one year.
Kitchen Sinks: Kitchen areas are hostile environments. Stone used
in the kitchen should be as impervious as possible. Our kitchen sinks
are made of Shanxi Black granite, which is very hard, low water absorption
& easy wipe. Anyway, you should still maintain it regularly for
longer life & utility.
Bathroom Sinks: Hard water deposits can be very damaging to natural
stone. If you have hard water you should soften it. Chemical cleaners
should be carefully evaluated prior to using for compatibility with
the stone. Never use acidic type cleaners on marble.
You can get more information by downloading
the stonecare educational material.
Here is the
instructions you can give to your customers.
| Do
you produce other stone products? |
Lautus manufacture stone sinks, bathtubs, slab tops, kitchen sinks
& small decor items, also the tiles for bathroom. Our sister
company J&G Garden Stone manufacture carved stone items like
fountains, landscape stone, benches, basins, planters, lanterns,
small animals, , monuments, sculptures, tiles etc. Please visit
http://www.jggarden.com to see the products.
Yes. We custom make products according to your designs or pictures.
|
We are a big home center chain store, do you have the capacity
to meet our demands? |
We have a capacity of 110000 pcs annually upgradable. We are currently
supplying some of the world leading home center chains and plumbing
distributors. We are very confident to make contribution to your
great success in carrying stone sink line.
|